Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site work, remember your choices, and understand how the site is used. This policy explains how Cleanny uses cookies and how you can manage them. For how we handle your personal data more broadly, see our Privacy Policy.

The cookies we use

We group cookies into two types:

Type	Purpose	Can you turn it off?
Strictly necessary	Needed for the website and booking system to work — for example remembering your session while you book, keeping the site secure, and remembering your cookie choice.	No — the site won't work properly without these, so they don't require consent.
Analytics & performance (non-essential)	Help us understand how visitors use the site so we can improve it — for example which pages are popular. These are only set if you accept.	Yes — choose "Reject non-essential" in the cookie banner.

Payments

When you pay by card, payment is handled securely by our payment provider, Stripe, which may set its own cookies to process the payment and help prevent fraud. You can read more in Stripe's own privacy and cookie information.

Your choice

When you first visit our site, a banner lets you accept all cookies or reject non-essential ones. Necessary cookies are always used because the site can't function without them. You can change your mind at any time by clearing the Cleanny cookies in your browser, which will make the banner appear again.

Managing cookies in your browser

You can also control or delete cookies through your browser settings. Most browsers let you block or remove cookies, though blocking necessary cookies may stop parts of the site working. Guidance for each browser is available on its help pages, and general information about cookies is available at ico.org.uk.

Changes & contact

We may update this Cookie Policy from time to time; the current version is always shown on this page. For any questions, contact us at info@cleanny.co.uk or 07587 364981.